Resources

On-Demand Webinars

 

Spotlight Webinars

Learn from our team of contact centre experts and leave with a deeper understanding of the newest market-leading features and capabilities of Amazon Connect.

 

Featured Spotlight

Learn how to build a bulletproof business case to migrate your contact centre to the powerful cloud-based contact centre platform–Amazon Connect.

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Bulletproof Business Case

Amazon Connect Business Case Bootcamp

September 22, 2020

Powerful Insights

Amazon Connect Reporting

July 21, 2020

Workflow Engine

VoiceFoundry CX Tools

June 9, 2020

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Centralized Service Platform

Amazon Connect + Zendesk

May 19, 2020

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Chat Ready Contact Centre

Amazon Connect Chat

February 24, 2020

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The AI Powered Contact Centre

Amazon Contact Lens

January 27, 2020

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