Our Amazon Connect Bootcamps give you an opportunity to dive deep into the benefits of deploying the Amazon Connect cloud-based contact center solution. For more information, visit our events page to learn more. […]
Evolution of the Contact Center A long, long time ago…ok, maybe not that long ago, the only thing you expected from contact center agents was for them to provide quick solutions to pressing issues. But thanks to this fourth industrial revolution we’re having and new technology solutions, customers expect a digital experience when they contact support […]
